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Author: Angie Slemok

Key Staffing Considerations

Staffing for Success: Balancing Compliance, Care, and Capacity Staffing is one of the most complex and far‑reaching challenges in healthcare, touching every aspect of hospital operations. While it is often […]

Peer Support in Rural Emergency Departments

A close-up of three people seated together, with two sets of hands clasped together in a gesture of comfort and support. One person wearing a light blue shirt and a delicate chain bracelet gently holds the hands of another person wearing rings and a yellow skirt. In the background, a third person in a striped shirt rests their hands on the shoulder of the person in blue. Only the torsos and hands of the individuals are visible.

Turning Crisis Moments Into Recovery Pathways Healthcare leaders gathered to explore one of the most urgent challenges facing rural communities today, connecting patients with substance use disorder (SUD) and behavioral […]

Service Line Development

A dark gray background with the text "Service Line Development" in large bold white lettering in the upper left. In the lower portion of the image, two white chalk-drawn stick figures carry wooden planks toward three growing stacks of wooden blocks arranged in ascending height from left to right, resembling a bar chart. The illustration suggests teamwork and progressive growth.

Rural healthcare leaders are often faced with a critical question after transitioning to Rural Emergency Hospital (REH) status: What services should we add next? As hospitals adapt to new operational […]

Improving Rural Emergency Hospital Care: RCA and FMEA

Improving patient safety in rural emergency hospitals requires more than responding to issues as they arise. It calls for structured approaches that help organizations identify underlying causes and proactively address […]

Care Coordination

Group of healthcare professionals in white coats and scrubs placing their hands together in a gesture of unity. Overlaid text reads 'RHRC Education Symposium' and 'Care Coordination.

Care Coordination: Turning Transitions into Opportunities for Better Outcomes During a recent educational symposium, healthcare professionals gathered to focus on one of the most vulnerable points in a patient’s journey: […]

Complaint and Grievance Fundamentals and Strategies

A close-up of a "Customer Complaint Form" on a blue clipboard, with fields for complainant details, complaint details, and a daytime contact number. A black and gold fountain pen rests diagonally across the form. The clipboard is placed on a wooden surface.

In a recent symposium, healthcare professionals gathered to address a topic that can feel uncomfortable but is essential for improvement: complaints and grievances. Far from being just regulatory checkboxes, these […]

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